What We Quote Is What You Pay – No Surprises, Just Straightforward Service.
At TileChurch, we believe in doing business the right way—honest, clear, and upfront. That’s why we offer a No Hidden Costs Guarantee on every job we quote.
When we provide a quote, it reflects the full scope of the work as discussed and inspected. That means you can move forward with confidence, knowing exactly what the job will cost. No vague pricing. No surprise extras. No nasty invoice shocks at the end.
What Our Guarantee Means for You:
- Transparent Pricing: We clearly outline every part of the job in our quote, including labour, materials, and any subcontracted work.
- No Surprise Add-Ons: We don’t sneak in extra charges halfway through the project.
- Open Communication: If anything changes, you’ll know about it before any additional work is done.
Our Fair Quote Policy
While we strive to be as accurate as possible, occasionally a job presents unexpected situations that couldn’t reasonably have been foreseen during quoting—such as:
- Hidden water damage behind tiles or walls
- Subfloor issues only revealed after demolition
- Changes requested by you after work has started
- Council compliance or consent updates that affect scope
In these rare cases, we’ll:
- Pause the work and inform you immediately;
- Explain the situation clearly and discuss your options;
- Provide a revised quote or variation for any additional work before proceeding.
Nothing happens without your go-ahead.
Our Promise to You
We know that trust is earned, especially when it comes to your home. That’s why:
- We don’t do vague estimates—we give proper quotes.
- We document any variations and get your approval first.
- We treat your time and budget with respect.
When you hire TileChurch, you’re not just hiring a tiler—you’re partnering with a business built on honesty and integrity. That’s our guarantee.
Questions about a quote?
We’re always happy to explain how we price our work. Get in touch today to start your project with complete confidence.