At TileChurch, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.
1. What Information We Collect
We may collect personal information when you:
- Contact us through our website, phone, or email
- Fill out a form (e.g. quote requests or contact forms)
- Sign up for newsletters or updates
- Engage our services
This information may include:
- Your name
- Contact details (email, phone number, address)
- Project-related details (e.g. location, preferences, requirements)
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Provide quotes and services
- Communicate with you about your project
- Improve our website and services
- Meet legal and regulatory obligations
We will never sell, rent, or share your personal information with third parties unless required by law or with your consent.
3. Website Analytics & Cookies
Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site. This helps us improve performance and user experience. These tools may collect non-identifying data such as your browser type, device, pages visited, and time spent on the site.
You can disable cookies in your browser settings if you prefer.
4. Data Security
We take reasonable steps to protect your personal information from loss, unauthorised access, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.